General Data Protection Regulation (GDPR)

 

The General Data Protection Regulation is a set of laws established by the European Commission since May 25, 2018, for all companies conducting business in Europe.

WHAT DOES IT ENTAIL?

To protect internet users from data breaches or the misuse of personal data, it is now mandatory for companies to inform visitors about all computer processing activities carried out using collected data.

Like all e-commerce businesses, our company AVP MEDTECH collects data on its internet users and collaborates with several third-party service providers who have access to a portion of our data.
This data is essential to provide you with the best possible experience on our website and ensure the smooth processing of your order.

We aim to be as transparent as possible with you.

WHERE ARE AVP MEDTECH'S SERVERS LOCATED?

The servers of the AVP MEDTECH website are exclusively hosted by SHOPIFY, in data centers in the United States.
Within these servers, our database necessary for the website's operation is stored. Information regarding customer accounts is stored there.
In order to allow you to access your order history, this data is retained unless you request its deletion.

DOES AVP MEDTECH SELL THE COLLECTED PERSONAL DATA?

No, and we will never do so.

Some companies exchange customer files for commercial prospecting, but this is not the case with AVP MEDTECH.
All data we collect remains with us and will never be shared, rented, or sold to a third-party company.

REGARDING BANKING DATA?

For credit card payments, we work with STRIPE, which ensures the security of your data.

At no point do we have access to your credit card number.
Our service provider possesses numerous accreditations justifying the security of their computer system: https://stripe.com/docs/security  

WHAT PERSONAL DATA DOES AVP MEDTECH COLLECT? WHAT IS THEIR PURPOSE?

Order:
When you create a customer account on our website, we record all necessary information in our systems to process orders: your name and surname, your company name, your VAT number, your mailing address, your phone number, and your email to generate your invoice, prepare, and deliver your package.
These order data are transmitted to various providers involved in ensuring your package reaches you: our logistics partner who prepares the package and the carrier who delivers it to you.
These entities are strictly prohibited from using your data for purposes other than processing your order and must delete this data from their computer systems after processing. These providers store the data in European data centers.
However, if you choose to have your delivery outside of Europe, your data, such as your mailing address, is necessarily transmitted to the logistic services of the carrier delivering to that country.

Newsletter:
If you have given us consent, we also use your email address to send you our newsletter. Please note that if you no longer wish to receive these emails, you can unsubscribe at any time by clicking the "unsubscribe" link located at the bottom of the newsletters. The effect is immediate.

Statistics:
In our constant effort to improve, we use software and services operated by third-party providers to better understand our activity. In this context, we provide these tools with data about our customer base, your browsing history on our site, and information about the ordered products.
Most of our tools are hosted in France or Europe, but some have activity in the United States.
As such, all data manipulated for statistical purposes outside of Europe is completely anonymous.

Advertising:
Like most online retailers, we record your visits to subsequently display advertisements as you browse other websites. This process doesn't involve any personal data manipulation, and neither the advertising network nor the third-party sites displaying our ads have access to your contact details.
If you no longer wish to see our ads, you can clear cookies from your web browser. How to delete cookies?
https://www.comment-supprimer.com/les-cookies/

Social Media:
We do not have access to your photos, friend lists, posts, etc. We will never post on your page without your consent. 

HOW CAN I MODIFY OR DELETE MY PERSONAL DATA WITH AVP MEDTECH?

Most data can be modified directly by you from your customer account on our website.
If, however, you can't find what you're looking for, we invite you to send an email to the following address, specifying your request: support@avpmedtech.com